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Privacy Policy

Village Home Services FL LLC

Effective Date: December 7, 2025

Village Home Services FL LLC (“we,” “us,” or “our”) operates the website villagehomeservicesfl.com and provides services including merchandise sales, golf cart rentals, short-term rental listings, handyman services, and storm services in The Villages, Florida area. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you make a purchase, rent equipment, inquire about rental properties, request services, or contact us. This information may include: name, email address, phone number, mailing address, billing address, payment information (processed securely through third-party providers), and any other information you choose to provide.

Automatically Collected Information

When you access our website, we may automatically collect certain information about your device and usage, including your IP address, browser type, operating system, access times, pages viewed, and the website that referred you to our site.

2. Third-Party Service Providers

We use trusted third-party platforms to process transactions and manage our services securely. These include Stripe for payment processing, Booqable for equipment rental management, Dubsado for client management and invoicing, and Zillow and VRBO for short-term rental listings. Each of these providers maintains their own privacy policies and security measures. We encourage you to review their respective privacy policies to understand how they handle your data.

All payment and sensitive data transmissions occur through secure, encrypted channels provided by these platforms. We do not store complete credit card numbers or sensitive payment details on our own servers.

3. How We Use Your Information

We use the information we collect to process and fulfill your orders, rentals, and service requests; communicate with you about your transactions and respond to inquiries; send you updates, promotional materials, and other information (with your consent where required); improve our website and services; comply with legal obligations; and prevent fraudulent activity.

4. Disclosure of Your Information

We may share your information in the following circumstances: with third-party service providers who assist us in operating our business (as described above); to comply with legal obligations, court orders, or government requests; to protect our rights, privacy, safety, or property; in connection with a merger, acquisition, or sale of assets; and with your consent or at your direction.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information. All transactions are processed through secure, encrypted channels via our trusted third-party providers. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

You may request access to, correction of, or deletion of your personal information by contacting us. You may opt out of receiving promotional communications by following the unsubscribe instructions in those messages or by contacting us directly. Please note that even if you opt out of promotional communications, we may still send you transactional messages related to your purchases, rentals, or service requests.

7. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete that information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated “Effective Date” at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us through our website at villagehomeservicesfl.com.